When to expect your order.
Proofs are emailed usually within 3 business days after you place your order. During peak times proofs may take up to 5 business days. Your initial set of proofs and one round of revisions are free of charge.
Add an additional two to three business days for orders with party + reception items.
All of our products are custom printed to order with a great variety of colors and materials. Printing and production of any particular order may depend upon several different factors. Items within the same order may ship separately. SHIPPING DATES ARE APPROXIMATE.
We offer standard ground, express and overnight shipping. Standard (basic) shipping is UPS Ground.
Due to requirements for proofing and quality production, rush orders are not available.
Changes to your order can be made any time before final proof approval. Your initial set of proofs and one round of revisions are free of charge. Orders that have been proofed and approved cannot be canceled.
CHANGES, INCLUDING TEXT/TYPESETTING, INCUR A CHANGE FEE OF $25 PER PROOF (each item changed in your order). Of course, additional proof is no charge if Delphine is in err.
Orders canceled anytime before final proof approval will be processed for a 50% cancellation fee.
Orders that have been proofed and approved cannot be canceled.
At Delphine, we create the highest quality invitations and stationery that are custom-printed for you to your specifications.
Because each piece is custom printed and is approved before going to press, we cannot accept returns.