Turnaround Times
For invitations & stationery
The process.
When to expect your order.
PROOFS/APPROVAL
Proofs are emailed usually within 3 business days after you place your order. During peak times proofs may take up to 5 business days. Your initial set of proofs and one round of revisions are free of charge.
PRODUCTION TIMELINES
Flat-printed invitations and personal stationery take approximately 10-15 business days from FINAL PROOF APPROVAL.Letterpress invitations usually take approximately 15-20 business days to process, print and ship from FINAL PROOF APPROVAL.
Add an additional two business days for orders with envelope liners or party items.
All of our products are custom printed to order with a great variety of colors and materials. Printing and production of any particular order may depend upon several different factors. SHIPPING DATES ARE APPROXIMATE.
SHIPPING & DELIVERY
We offer standard ground, express and overnight shipping. Standard (basic) shipping is UPS/FedEx Ground.
RUSH ORDERS
Due to requirements for proofing and quality production, rush orders are not available.
CHANGES
Changes to your order can be made any time before final proof approval. Your initial set of proofs and one round of revisions are free of charge. Orders that have been proofed and approved cannot be canceled.
CHANGES, INCLUDING TEXT/TYPESETTING, INCUR A CHANGE FEE OF $25 PER PROOF (each item changed in your order). Of course, additional proof is no charge if Delphine is in err.
CANCELLATIONS
Orders canceled anytime before final proof approval will be processed for a 50% cancellation fee.
Orders that have been proofed and approved cannot be canceled.
RETURNS
At Delphine, we create the highest quality invitations and stationery that are custom-printed for you to your specifications.
Because each piece is custom printed and is approved before going to press, we cannot accept returns.